CreativeDesignsforKids.com wants you to be satisfied with your purchase. Prior to purchasing your item(s) please contact us at customerservice@creativedesignsforkids.com for any questions you may have. We want you to be informed about your purchase.

Return Policy

Because of the personalization of our products we accept returns on goods damaged during shipping or personalization errors. Please contact us as soon as you have a return so that we may begin expediting the return process. All items must be returned in original boxes with original paperwork. Returns without proper authorization will not be accepted.

Shipping Policy

The standard production time is 2 weeks from the receipt of your order. The standard shipping time for orders shipped via UPS ground is 3-4 days.  All products are shipped via UPS ground or specified truck shipment for large orders. We cannot ship to P.O. Box addresses. Please allow more time during the Holiday season. We typically do not have items that are backordered but during the Holiday season items can take somewhat longer to ship due to high demand. Free Shipping on all products.

Kids Recliner, Video Chair, Ottomans

 LIMITED WARRANTY
The wood frame parts and foam seat cores are warranted to be free of defects in materials and workmanship under our one (1) year limited warranty. This warranty will not cover damage caused by misuse or abuse. Only the actual loss of foam resiliency is covered by the warranty. The loss of resiliency should not be confused with normal softening that will occur in all foam as a result of use or aging. This warranty is limited to repair or replacement of the defective part. All upholstery fabrics used by Consumer Specialties Inc. on furniture have a limited warranty for one (1) year from the original date of purchase against wear under conditions of normal use and care. However, this fabric warranty does not cover shrinkage, piling or fading or where there is evidence of heavy soiling. Fabric damage or failure due to chemical treatment or improper cleaning is also excluded from warranty.

Privacy Policy 

Thanks for shopping at CreativeDesignsfor Kids.com . It is our top priority to ensure the security and privacy of your transactions with us. Any information gathered from you, including your name, email address, mailing address, phone number and credit card number, is kept secure and confidential. CreativeDesignsforKids.com uses this information solely for order fulfillment, billing and shipping purposes. We will not share any information about you with anyone else, under any circumstances.

Secure Ordering Online

Orders placed on CreativeDesignsforKids.com are completely secure and our customer information is kept private. All credit card and personal information provided to us is transmitted securely using SSL encryption. If you wish to order by mail or fax please click HERE.